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1. How do I register for a class or program?

All classes and programs have pre-set registrations dates that are in session for either a week or month at a time (for youth sports). Due to COVID-19, the Parks office is closed to the public.  Future registrations will be done online only.  This way you can register 24/7, seven days a week, at any time of day or night.

2. How do I find out about cancellations after hours when you are closed?

The Parks office is generally open until 4:30pm, Monday through Friday.  If something comes up after this time, still call the office at 547-7400 and listen to any information messages regarding classes or programs.

3. What happens if there is bad weather, is class cancelled?

If there is bad weather......snow/ice storm, thunder and lightening, etc. The Parks department will address those concerns on the information line on our telephone messaging system.  We will call the coaches or teachers to relay messages, or you can opt in to received these messages on our Pueblo West Metro District website to become informed by email or text.

4. What if there is a 2-hr delay like School District 70 has?

We do not have a 2-hr delay.  Classes will start as normal for our programs and classes.

5. How do I rent a parks facility?

Please look for the "Facility Rentals" button on the front page of the District website where you can find pavilion, swimming pool, and Memorial Recreation Building reservation calendars for availability.

6. Where is the Parks office and what are the hours?

The Parks and Recreation office is located at 340 E. Hahns Peak Ave., in Lovell Park. Due to COVID-19 the office is currently closed to the public.  We are still here working from 7:00 a.m. to 3:30 p.m. Monday through Friday.  Our phone number is 719-547-7400.

7. What is your refund policy for classes and programs?

Refunds are issued only due to a medical emergency or if a class or program is cancelled. Refunds are not issued once a program has started, or because a participant has changed their mind. Please plan appropriately.

8. Can we rent out the Pueblo Regional Indoor pool for a party?

The Pueblo Regional pool is a State of Colorado run facility for client rehab and therapy. State laws prohibit public hours. It is not a rentable facility.

9. Is the Pueblo West Parks and Recreation Department part of Pueblo Parks and Recreation?

The department is one of the five services that the Pueblo West Metropolitan District offers to Pueblo West.  We are not affiliated with Lake Pueblo State Park or the Pueblo Parks and Recreation.

10. How do I become a Volunteer Coach with the Parks Department?

When completing a registration form on-line there is a box to check if you want to coach. There are some requirements to become a coach and you can find that on the volunteer coach application at https://pueblowestmetro.com/193/Volunteer-Coach-Application-Form under Parks and Recreation page.