COVID-19 Information

May 4, 2020 Facility Closure Update

[Pueblo West, CO - May 4, 2020]-- As we enter the “Safer at Home” phase, we want to remind our community Pueblo West Metropolitan District is committed to the health and wellness of our employees and community. Following guidelines and out of an abundance of precaution for our community and staff, our facilities will remain closed to the public until further notice to help mitigate the spread of COVID-19. We continue to conduct business as usual and our staff will follow essential worker guidelines such as wearing face masks while conducting business. 

The locations included in our continued closures are as follows:

  • Metro Main Office: 781 E. Industrial Blvd
  • Parks and Recreation Department: 340 East Hahns Peak Avenue
  • Water Department: 20 W. Palmer Lake

Important Parks and Recreation Closures and Delayed Openings:

  • Outdoor swimming pool will not open this summer
  • Splash park will not open this summer
  • Skateboard park remains closed until further notice
  • Playgrounds and restroom facilities remain closed until further notice
  • Dog park remains closed until further notice
  • Pavilions at all parks remain closed until further notice
  • Recreation building remains closed until further notice
  • Ballfields remain closed until further notice
  • All summer programs have been canceled through July
  • Youth and adult sports programs are canceled through July
  • Tennis courts are tentatively scheduled to open June 1st following protocols (update- June 8th tennis courts plan to reopen)
  • Frisbee golf course tentatively scheduled to open June 1st following protocols

All parks are open to the public, however, all visitors in the park should be adhering to the social distancing guidelines, no gatherings of more than ten people at this time and are encouraged to wear masks around other people. As we enter new phases and guidelines change, we will continue to update our community members.  

Burn permits are also shut down until further notice. It’s also important to remember we are in a Stage 1 Fire Restriction as well, until further notice. 

While we understand everyone is anxious to get back to their normal routines, it’s imperative we continue to be vigilant. We want to be cautious and continue to protect our community and staff.

Business will continue as usual, just in a more virtual platform. We will be utilizing drop boxes for applications and continued online payments for the water department. Please don’t hesitate to call us if you’re unsure about a process. 

Payments for water billing can be done online. There is also a drop box residents can use located 20 W. Palmer Lake for water payments. Residents are encouraged to call the water billing department at 719-547-5000 to discuss payment arrangements.

Customers (residential and commercial) needing to submit applications for property improvements and construction are encouraged to call the community development department at 719-547-2000 for instructions and utilize the drop box at 781 E. Industrial Blvd.

  1. Stay at Home Order Update
  2. PWMD Closed to Public
  3. Suspension of Late Fees
  4. Do NOT Flush Wipes
  5. Water Utilities COVID response

Pueblo West Metropolitan District continues essential work and creates new COVID-19 welfare check program

[March 26, 2020- Pueblo West, CO}-- Pueblo West Metropolitan District will be continuing essential job functions during the executive Stay at Home order from Governor Polis. Pueblo West Metropolitan District essential department functions include; emergency services, building applications through community development, water and wastewater utilities, streets and roads and engineering, and internal and administrative functions. Under the executive order, construction is listed as essential, therefore PWMD will continue to provide essential functions; committee of architecture, engineering and utilities that relate to construction. 

As well as essential department continuation, Pueblo West Metropolitan District Fire Department has started a new welfare check program during the executive order for the COVID-19 pandemic. Concerned family members or friends can fill out a request online on pueblowestmetro.com to have a firefighter perform a welfare check on a Pueblo West resident they are concerned about who may not be able to get the help they normally would have. 

In an effort to keep our community members safe and healthy, the Fire Department will be performing these welfare checks free of charge until the executive order is lifted. 

We encourage our residents to visit our website at pueblowestmetro.com to find out details about each essential job function process while our facilities are closed to the public. We are currently changing processes to have information submitted online or through our dropbox located at the front of the San Isabel Electric Association building located on 781 E. Industrial Blvd. These processes have been put in place temporarily for the executive order and we appreciate the community’s understanding and patience as we adapt our processes during this time. 

We want to ensure our community that we are working internally to support each essential department to continue job functions while practicing social distancing. We are committed to the health and well-being of our employees and community. 

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Pueblo West Metropolitan District suspends service disconnections for water utilities

[March 19, 2020 - Pueblo West, CO]--Pueblo West Metropolitan District water utilities department is suspending service disconnections and delinquent fees for residential and commercial accounts until further notice during the COVID-19 pandemic. 

We understand this is a trying time for our community and in honoring our commitment to provide our community with safe water, we want to support our residents who are experiencing financial hardships during this time. 

Customers who have outstanding bills, who are laid off or having a difficult time paying their bills are encouraged to continue paying bills as they can and call the water billing department at 547-5000 to discuss payment arrangements. 

In an effort to help those customers going through a financial hardship because of the COVID-19 pandemic, we will be working closely with customers to ensure there are no service interruptions and suspend all delinquent fees until further notice. 

"The Water Treatment Plant provides drinking water to over 12,000 households in the Pueblo West Community, said Jim Blasing, water utilities director. "We want to assure the community we have emergency preparedness plans, field operation crews are standing by for emergencies and we are working internally to make sure our staff is healthy to continue to provide quality services."

Pueblo West Metropolitan District closes locations to the public

[Pueblo West, CO - March 16, 2020]-- Pueblo West Metropolitan District is committed to the health and wellness of our employees and community. We’ve been monitoring the evolving COVID-19 situation and in honoring our commitment, we will be following state recommendations and closing our facilities to the public beginning Tuesday, March 17 to lessen the spread of COVID-19.

Our public facing facilities include; water billing, parks and recreation, committee of architecture.  

  • 340 East Hahns Peak Avenue

  • 20 W. Palmer Lake

  • 781 E. Industrial

Offices are still able to conduct business and are reachable through phone and email. Pueblo West Metro District will continue to provide quality services to residents during these closures. All residential and commercial related services will be handled via the phone or online. Residents can continue to use our website at pueblowestmetro.com to find details. 

Payments for water billing can be done online. There is also a drop box residents can use located 20 W. Palmer Lake for water payments. Residents are encouraged to call the water billing department at 719-547-5000 to discuss payment arrangements. 

Our parks and recreation department has closed facilities and park outdoor public restrooms will be locked. 

Customers (residential and commercial) needing to submit applications for property improvements and construction are encouraged to call the committee of architecture at 719-547-2000 for instructions. 

Burn permits are also shut down until further notice. 

You may have also noticed we have cancelled meetings and events. Out of an abundance of precaution for employees and community, we cancelled these to practice social distancing. We’ve also cancelled our regularly scheduled board of directors meeting on March 24 and regular committee or architecture meeting on March 26. 

We also strongly encourage our residents to use the Pueblo Health Department as a resource for COVID-19 information and that can be found at Pueblohealth.org or calling their hotline at 719.583.4444

We appreciate your patience and support during this time. We understand this is a confusing time and we want to reassure our community that we are committed to your health and safety. We continue to remind residents to practice social distancing and hand hygiene. We will be working closely with our county and state partners to monitor the COVID-19 situation and inform our community of any local impacts. 

Parks and Recreation Specific Information:

The following sports program and activities have been cancelled:

  • preschool pals
  • Dance Express
  • Kangaroo Kids
  • lifeguard class


http://pueblowestmetro.com/173/Parks-Recreation